Service Scalers

Privacy Policy

Last updated: May 2025

Service Scalers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information: name, email address, phone number, and business name when you fill out a form or request a consultation.
  • Business information: your website, annual revenue, services offered, and market when completing intake forms.
  • Communications: messages you send us via email or through our website contact forms.

We also collect information automatically when you visit our website:

  • Usage data: pages visited, time on site, referring URLs, and browser/device type.
  • Cookies and tracking: we use cookies and similar technologies to improve site functionality and understand how visitors use our site (see Section 5).
  • UTM parameters: advertising and campaign source data to attribute leads correctly.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule strategy calls.
  • Deliver marketing services you've engaged us to provide.
  • Send you relevant updates, case studies, or resources you've opted into.
  • Improve our website and service offerings.
  • Analyze marketing attribution and campaign performance.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers: third-party vendors who help us operate our business (e.g., CRM tools, email platforms, analytics providers) under confidentiality obligations.
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. When your information is no longer needed, we delete or anonymize it securely.

5. Cookies

Our website uses cookies to enhance your experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.

We use the following types of cookies:

  • Essential cookies: required for the website to function.
  • Analytics cookies: help us understand how visitors use the site (e.g., Google Analytics).
  • Marketing cookies: used to track ad campaign attribution (e.g., Google Ads, Meta Pixel).

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at hello@servicescalers.com.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: